We understand that life happens and sometimes changes in scheduling need to occur. You must submit in written form via email or through the website that you would like to cancel or reschedule your services. Please do not text or send messages via any social media platform. We require 48-hour notice for cancellations/reschedules. No-Shows and late cancellations are charged the full amount of the service. A No-Show is anyone 15 minutes or more late for an appointment.
We do not offer cash refunds on products purchased or services rendered.
Accutane Warning & Antibiotic
No client currently using Accutane (isotretinoin), or having done so in the past 90 days is allowed to schedule waxing services. If you make an appointment you are confirming that you are not currently using Accutane, taking oral or topical medications.
No client using oral antibiotics or topical antibiotics should receive waxing services.
Refusal of Services
Just as you have the right and choice to receive services from us, we have the right to refuse service to anyone for any reason.
While we try our best to run EXACTLY on time, things happen. We will try our best to accommodate our clients that run a little behind. We ask that you take this into consideration when scheduling your appointments. Saturdays and lunchtime appointments are especially busy times for us. Please make sure that you have some flexibility to avoid any inconvenience on your behalf.